An important, but often challenging, part of being a people manager is delivering difficult feedback on your employee's performance or behavior. Learn how to communicate tough news directly and clearly while creating a forum for collaborative problem solving that results in shared goals, boosts accountability, and inspires each employee.

Part of Our Exclusive Manager & Director Series: Elevate Leadership Skills for Lasting Impact

The most effective managers are more than just bosses; they embody a coaching mindset to help their employees navigate barriers and achieve breakthroughs. In this session, you’ll learn the proven coaching methodology we use to bring people to the next level, as well as a simple framework to transform employee reviews and real-time feedback into supportive and motivating interactions.

When you feel like you’re part of something meaningful, suddenly it matters more. You pay attention. You remember. You take action. This same principle applies in communication. From meetings to sales calls to virtual keynotes, when your listeners truly feel involved in the conversation, you’ll earn respect and inspire follow-through. Discover expert strategies to turn casual participation into motivating engagement.